State Farm® Insurance Agent John Durden
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Susan Brown
October 22, 2025
"Our local State Farm agent, John Durden, spent 3 solid hours with me yesterday, helping me to search item by item our fire claim from over 2 yrs ago. We discovered several things that had not been paid. He is helping me to follow up so that we can finally GIT ER DONE!!!! He has helped us far and beyond what our agent in Washington (where the fire was) ever did. He is even helping me try to find insurance in Idaho for our property that got dropped because of potential fire danger. He is doing all this out of the kindness of his Christian heart. I highly recommend him, very thankful God led my husband to use him when we moved to Longview area."
Malcolm Toran
December 15, 2021
"Great Service for many years. Great Agent. Big John is caring, kind, and makes us feel important. Laurie is very kind and caring also. I've been with State Farm for 45 years. Malcolm Toran"
"Thank you Malcolm for being a legacy customer. We appreciate the opportunity you have given State Farm to serve your insurance needs for 45 years! Your feedback was heartwarming. Thank you my friend : ) Great Rates and Great Service will always be what you can expect at Big John’s State Farm #care #service #goodneighbor #here2help"
Jacque Gray
December 8, 2021
"John Durden is the best insurance agent we have EVER had. He is very responsive to our requests for policy changes and we never have to chase him down for information."
"Jackie and Alan, You're the best! I appreciate your contribution to my online community. It is a pleasure working with your family. Your Local State Farm Agent, Big John"
Mikalene Browning Wood
December 8, 2021
"Big John’s State Farm agency is the best place for your insurance needs ! John truly cares about his customers and offers the best rates around . This 6’6” gentle giant is such a nice family man and is so interesting to talk to . I’m a huge football fan and found out by talking with him that he played for the University of Florida Gators and that Emmitt Smith was his teammate ! I highly recommend him as an insurance agent !"
"Mikalene, I appreciate your kind words in sharing your feedback of Big John's State Farm. Taking the time to care about each person by understanding their individual unique coverage needs is always a priority. Great Rates and Great Service will always be what you can expect at Big John's State Farm! #care #service #family #gogators #collegefootball"
bobby flores
January 6, 2020
"Great Staff"
"Thank you Bobby."
Cherlyn Crawford
June 21, 2016
"John is a fantastic insurance agent with a great staff! I always receive great personal service and am never treated like just another client. Lori does an amazing job of handling any questions I have regarding policy questions. Recent total loss claim has been handled quickly and settled for more than I had anticipated. I have been quoted by different companies in the past years and not one can get close my State Farm rates."
"Thank you Cherlyn."